SPA MEDICAL CONSULTATION
At Orsett Hall Spa your health and wellbeing are our primary concern, therefore if you are currently pregnant, have any allergens, have a heart disorder, have a diagnosed medical condition or are taking any prescribed drugs, please let us know in advance. 

We will need to know if you have undergone any recent operations or have any of the following medical conditions: cancer, heart condition, liver problems or kidney disease.

​All guests are required to fill in a medical consultation form. A full consultation will be completed with you on arrival but if you are aware of any contraindications, your chosen treatment may need to be changed.

Pregnancy

• Please note that we do not offer face or body treatments for ladies who are 1-12 weeks pregnant.
• From 12 weeks we offer a range of specialised pregnancy treatments.
• If you need any further guidance, please ask any member of the Spa Team.
• Pregnant ladies are strongly advised against the use of any heat and hydrotherapy facilities.

 
SPA OPENING TIMES

• Open 7 days a week.
• Day specific opening times available on our main website https://www.orsetthall.co.uk/spa-in-essex.html.

 
HOW TO BOOK

• Via Orsett Hall Spa website https://www.orsetthall.co.uk/spa-in-essex.html.
• Spa Reservation on 01375 893 092. 

 
SPA TREATMENT AND SPA DAY PAYMENT

• Full pre-payment is required at time of booking for all individual treatments/spa days.
• All treatment times are subject to availability.

 
Method of Payment

• All prices are inclusive of VAT.
• We accept Visa and MasterCard.
• Gift vouchers need to be present on the day of your treatments or spa day. 

 
SPA CANCELLATION POLICY

• We require 48 hours’ notice of any cancellation.
• We have a strict no refund policy.
• Treatments/spa days can be rescheduled to another date providing 48 hours’ notice has been provided.

 
SPA TERMS & CONDITIONS

• The spa reserves the right to alter your treatment times on the day if necessary
• Please note that treatment time includes medical consultation, set up and your chosen treatment
• All treatment re-arrangements will be subject to alternative availability
• We request that mobile phones are kept on silent or switched off in the spa
• No photography is permitted in the changing areas
• You may be required to remove jewellery for treatments; we therefore advise that you choose to leave jewellery at home
• Orsett Hall Spa will not be liable, under any circumstances whatsoever, for damage, injury or consequential loss, however caused, to our customers, their property and belongings unless it is solely due to the negligence of the Company, its employees or agents
• Offers cannot be used in conjunction with one another and are subject to availability
• Please note guests suffering from any heart conditions, high blood pressure or are pregnant will be unable to use any of our heat experiences

 
CHILDREN

• Children under the age of 16 are not permitted to undergo any type of treatments in the spa or use the Spa Facilities. 
• Children between the ages of 16 to 17 may undergo the following treatments supervised (in the same room) by a parent or guardian: manicure/pedicure or Facial. (ID will be required).
• Children between the ages of 16 to 17 may not have any body massages, body treatments or waxing.