Home > COVID-19

We are pleased to welcome back all our guests.

Orsett Hall has been offering accommodation for Key Workers as per Government guidelines during COVID-19 period and since Saturday 4th July 2020 we have been able to welcome back all our guests.  The wellbeing and safety of our staff and guests is extremely important to us on top of our normal hygiene procedures. All hotel services have been adjusted to protect the health and safety of our guests and staff. 

Garden Brasserie and Cafe Sartoria are open, please visit Dining section to find out detailed opening hours.

Orsett Hall Spa opened officially on 30th Jul 2020. Please visit Spa section to find out detailed opening hours.

Dear Guest,
 
The safety of our Guests and Staff are our priority during COVID-19 outbreak. 

Please wear a mask or face covering while you are on the hotel premises and we expected all our guests to follow the Government social distancing guidelines.

We require all our guests to provide card details/pre-authorisation at the time of checking, which will ensure contact is minimised during your stay. We prefer card payments as we are not accepting cash.

We clean our hotel to ensure safety and comfort for our guests. Our measures include:

• Rigorous cleaning and sanitisation of guest rooms.
• Frequent sanitisation of high-contact points, such as elevator buttons, door handles, Reception desk and bathrooms.
• Hand sanitisers placed at guest contact areas, such as Reception desk. 

Orsett Hall procedures for the cleaning of our bedroom have been changed for everyone's safety and well-being. Following measures have been implemented:

•  We will not enter any guest bedrooms until your date of departure.
• Any towels that you require changing, please request a bag from Hotel Reception and then leave the towels outside your door in the clear bag provided. We will exchange for clean towels and leave these outside your room door.
• Bed linen will be available should you require it, please request a bag from Hotel Reception and then leave your dirty bed linen in the cloth bag provided outside your room door in the morning. We will NOT enter your bedroom to change your bed. 
• Rubbish; please place the bin liner from your room bin, outside your room door for collection.
• Additional Tea & Coffee is available from the Hotel Reception. 

 
We follow the Government guidelines regularly and update our services to reflect any new changes related to COVID-19 outbreak.

Orsett Hall would like to thank you for your co-operation during the COVID-19 pandemic.