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Join the team at Orsett Hall. We are always looking for talented professionals seeking to further their career in the hospitality industry. In addition to a picturesque location in the Essex countryside, our hotel offers superb benefits and a supportive atmosphere. We look forward to hearing from you!

​SPA reception manager

We are looking for an experienced Spa Reception Manager. You will effectively co-ordinate and support the running of the Spa Front of House ensuring all guests are welcomed to the highest standard, efficient communication with supporting departments, guests and staff and to maintain consistently high levels of customer service whilst maximising revenue in all areas.
 
ROLE RESPONSIBILITY

• To ensure the smooth running of the guest journey within the Spa.
• To ensure the Front of House environment is always to the highest standard.
• Ensuring the smooth running of Spa operations, all equipment in working order, reporting faults, ensuring actions followed through, creating processes and procedures to ensure smooth running of the department and facility.
• Rota planning/scheduling, submitting timesheets and managing holidays for the Spa team including therapists.
• Management of the Reception Team & Spa Therapists.
• Recruiting new team members.
• Training and development of Spa Team.
• Ensuring all Standard Operating Procedure manuals are up to date and adhered to ensure effective application of Core by Premier.
• Carrying out Spa Health & Safety training and ensure all Spa Team members are up to date.

 
THE IDEAL CANDIDATE

• Industry relevant qualifications to include degree, HND or Advanced GNVQ.
• A minimum of 1 year in a Supervisory role, and 2 years in Front Office.
• Demonstrate a passion for delivering exceptional guest service.
• Recruitment and selection, training and development, systems and processes, IT skills, financial acumen, management of Health and Safety.
• System knowledge of Core by Premier Software.
• Work with flexibility and enthusiasm for the profession.
• Be a team player.
• Be eligible to work in the UK.
• You will be passionate about delivering professional, efficient and exceptional guest service at all times and will possess strong organisational skills.

 
You will be fantastic at guest care and great at multi-tasking. This role sits at the centre of the Spa, you will be an important first contact for our guests using our Spa facilities, and a key responsibility is to ensure the customer journey throughout the spa is executed to a high standard.
 
We do operate seven days a week so you must be flexible with your availability and prepared to work a variety of shifts. This is a full-time position.

A great opportunity to the right person. To apply, send CV and covering letter to victoria.milbank@orsetthall.co.uk.

​SPA THERAPIST

We are recruiting experienced massage therapist to join our busy Spa Team. 

The Ideal Candidate

• Preferable Elemis trained 
• Level 3 or Equivalent essential
• Flexible and Reliable

The position is part time and based on 24 hours per week and mainly during the weekends.

A great opportunity to the right person. To apply, send CV and covering letter to victoria.milbank@orsetthall.co.uk.

​Pastry Demi Chef De Partie

We have a great opportunity available for a reliable and experienced Pastry Demi Chef De Partie. The role is for 5 days per week across 7 days. 

The Key Responsibilities:

• Ensure the pastry area is set up to correct standards and quality.
• The ordering is kept to a good level.
• The production of the pastry area is to the highest standards possible.
• Changing the afternoon teas every month.
• Seasonal menu which as a pastry chef you will be required to write and show dishes to the Executive Head Chef.
• Lead and motivate team members, providing them with the opportunities for training and development.

A great opportunity for the right person. To apply, please send a CV and covering letter to chef@orsetthall.co.uk